Terms of service

Terms of Service

Effective Date: June 18, 2026 Website: https://mygoldenlanka.lk

Welcome to My Golden Lanka (Pvt) Ltd. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing or using our website and placing an order, you agree to be bound by these Terms.

Please read them carefully before using our services.

1. General Information

  • My Golden Lanka (Pvt) Ltd is a company registered in Sri Lanka.
  • We specialize in importing and selling premium products from China, including event equipment, performing arts supplies, awards, trophies, and related items.
  • These Terms apply to all visitors, customers, and users of the website.

2. Products and Services

  • All products listed on our website are imported from China.
  • We strive to provide accurate descriptions, images, and specifications. However, slight variations in color, size, or design may occur due to manufacturing differences.
  • Product availability is subject to stock levels. We reserve the right to discontinue or modify any product at any time.

3. Pricing and Payments

  • All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • We accept payments through secure payment gateways available on our Shopify store (including bank transfers, cards, or other methods displayed at checkout).
  • Full payment must be received before we process and ship your order.

4. Orders

  • When you place an order, you are making an offer to purchase the product(s).
  • We reserve the right to accept or decline any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
  • You will receive an order confirmation email once your order is successfully placed.

5. Shipping and Delivery

  • We ship products within Sri Lanka.
  • Delivery times may vary depending on the product and location. Estimated delivery times will be provided at checkout.
  • We are not responsible for delays caused by customs, courier services, or unforeseen circumstances.
  • Risk of loss or damage passes to you once the product is delivered to the address you provided.

6. Returns and Refunds

  • Returns and refunds are governed by our Return and Refund Policy, which forms part of these Terms.
  • Please refer to our Return and Refund Policy for detailed information on eligibility, timeframes, and procedures.

7. Intellectual Property

  • All content on this website, including images, logos, text, product descriptions, and designs, is the property of My Golden Lanka (Pvt) Ltd or its licensors.
  • You may not copy, reproduce, distribute, or use any content from this website without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
  • Our total liability for any claim related to a product shall not exceed the amount you paid for that product.
  • We do not guarantee that the website will be uninterrupted, error-free, or secure at all times.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

My Golden Lanka (Pvt) Ltd Email: info@mygoldenlanka.lk WhatsApp: 0760998489 Website: https://mygoldenlanka.lk